Position Description
Position Number: 1.4.1.3 Date: 11/5/22
Position Title: Admissions Operations Manager
Department: Admissions Division: Enrollment Management
Number of hours per week for which this position is budgeted: 40
Number of months per year for which this position is budgeted: 12
Reports to: Vice President of Enrollment Management Exempt: X Non-Exempt:
POSITION SUMMARY
The Office Manager reports to the Vice President of Enrollment Management and is a full-time, benefits-eligible position. The role oversees daily operations of the Office of Admissions and supports recruitment, visitation, and administrative functions. Employee must possess a vibrant, personal Christian faith including a clear testimony of Christian conversion and be actively involved in an evangelical, preferably Southern Baptist, church.
DUTIES AND RESPONSIBILITIES
Campus Visits & Recruitment Events
- Plan and execute all individual visits and recruitment events for prospective students.
- Determine event needs, schedules, and attendance goals, track and report results.
- Coordinate with campus personnel, Facilities, and Marketing & Communications.
- Manage event-related budgets responsibly.
Office Operations & Administration
- Manage day-to-day operations of the Office of Admissions.
- Process applications and maintain applicant/prospect files and correspondence flows.
- Oversee Admissions Office record-keeping and data entry related to visits, events, and organic leads.
- Prepare admit/deny letters and support payment orders and administrative tasks for the Vice President.
- Provide general administrative support including answering phones, preparing reports, scheduling meetings, and welcoming guests.
- Assist with inventory and ordering of marketing materials.
- Supervise Student Ambassadors and Student Callers, including hiring, scheduling, payroll, and budget management.
- Oversee undergraduate admissions social media accounts.
- Perform other duties as assigned; occasional evening and weekend work may be required.
University Knowledge & Office Improvement
- Maintain a working knowledge of academic programs, campus activities, policies, athletics, housing, and key university dates.
- Research and recommend improved office and visitation procedures.
DEPARTMENTAL RELATIONSHIPS
- Work collaboratively with the Registrar, Financial Aid, Student Life, Computer Services, Marketing, and academic departments; interact regularly with personnel across the university.
KNOWLEDGE, SKILLS, AND ABILITIES
- Ability to work effectively in a multitask, fast-paced environment.
- Strong written and oral communication skills.
- Strong organizational, leadership, and interpersonal skills.
- Working knowledge of social media best practices.
- Ability to work independently and as a team member with diverse audiences.
- Proficiency in computer transactions and data entry.
- Demonstrated initiative, sound judgment, professionalism, and positive representation of the university.
- Commitment to the mission and values of Hannibal-LaGrange University and adherence to the staff handbook.
EDUCATION, EXPERIENCE, AND TRAINING
- Bachelor’s degree required.
- Two years of management experience in a multi-task office environment preferred.
- Event planning and/or college admissions experience are preferred.
- Proficiency with Microsoft Word, Excel, and Outlook required.
- Preference given to Hannibal-LaGrange University graduates.
To apply, please submit an application, including a cover here.
Disclaimer
* This job description is not intended to be all-inclusive; an employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and/or other management as required. HLGU reserves the right to revise or change job duties, required skills, or qualifications as the need arises. This job description does not constitute a written or implied contract of employment. The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.